General Terms and Conditions
of the EuorpaBooking.com internet platform operated by PR-Consulting EU § 1 Applicability of the Terms and Conditions and Principal Obligations
1) The following General Terms and Conditions (GTC) set out the contractual rules governing the services to be provided in accordance with this contract between PR-Consulting EU, Fleierlweg 5, 83209 Prien am Chiemsee, Germany, represented by Mr Raimund Prinoth, whose place of business is at that address (hereinafter: EuropaBooking), email: office@europabooking.com, and the customer. They are intended to form the basis of a collaborative, fair and successful business relationship. EuropaBooking provides its services exclusively on the basis of these General Terms and Conditions, unless the application of deviating or conflicting general terms and conditions or contractual provisions has been expressly agreed to by EuropaBooking in exceptional cases. (
2) EuropaBooking provides its services only to companies, sole traders, associations, cooperatives and legal entities under public law (e.g. foundations) whose responsible persons have reached the age of 18. Contracts with consumers are excluded. An entrepreneur within the meaning of Section 14(1) of the German Civil Code (BGB) is any natural or legal person, or a partnership with legal capacity, which, when entering into a legal transaction, acts in the course of its independent commercial activity, whether as a main or secondary occupation. EuropaBooking reserves the right to request evidence of the customer’s status as a trader from the customer prior to the conclusion of the contract and at any time during the term of the contract, for example by requesting a trade licence or an extract from the commercial register. (
3) The contract language is German. § 2 Services provided by EuropaBooking, obligations of the customer
a) EuropaBooking offers an online booking and advertising platform (website) for operators of accommodation establishments, which such operators may use, subject to a fee, as members of EuropaBooking following the conclusion of a user agreement. The scope of services provided by EuropaBooking is described in full in the service descriptions made available on the website. EuropaBooking is entitled to make changes to the service descriptions at any time with future effect. The service descriptions shall apply in their current version. EuropaBooking is free to choose the technical means for providing the agreed services on its website, in particular the technology and infrastructure used.
b) The customer is not entitled to make EuropaBooking’s services available to third parties for their use. In this context, ‘customer’ as defined in the first sentence refers to either 1) the person placing the order personally, 2) the department, or 3) the company which, in accordance with the contractual agreement, is to receive the services. In the case of accounts assigned to a specific natural person, only the named natural person has the right to use the account.
c) Any free additional services provided by EuropaBooking do not form part of the contract. EuropaBooking may, at its sole discretion, amend and/or discontinue these services at any time. Even the repeated provision of such services does not imply any obligation for the future.
4) The language of the contract is German. § 2 Services provided by EuropaBooking, obligations of the customer
5) Insofar as EuropaBooking grants permission, for example, to use HTML or similar code, or otherwise provides a facility for users to upload their own content (including associated third-party advertising content) on its website, the use of pornographic, sexist, racist, discriminatory, political, unlawful, immoral, offensive, derogatory or similar content is prohibited. EuropaBooking makes permission to use a code conditional upon linking the content to the source page and requires that the code and the content provided by EuropaBooking be used unaltered, unless otherwise agreed. In the event of a breach of these requirements or where EuropaBooking has a legitimate interest, the customer is obliged to cease using any code provided immediately upon request by EuropaBooking.
6) The customer is also prohibited from infringing the rights of third parties, harassing third parties or otherwise contravening applicable law or public decency whilst using EuropaBooking’s website. In particular, the customer undertakes to refrain from the following actions: • Spying on, disclosing or disseminating personal or confidential information relating to other customers or to EuropaBooking; • Spying on, disclosing or disseminating confidential information belonging to other customers or to EuropaBooking; • Using legally protected images, photographs, graphics, videos, musical works, sounds, texts, trade marks, titles, designations, software or other content and distinctive signs without the consent of the rights holder(s) or authorisation under law or regulation; • Exploiting programming errors (so-called ‘bugs’); • Taking actions that result in an excessive load on the servers; • Hacking or cracking, as well as promoting or encouraging hacking or cracking; • Distributing pirated software, as well as promoting or encouraging the distribution of pirated software; • Uploading files containing viruses, Trojans, worms or corrupted data; • Using or distributing ‘auto’ software programmes, ‘macro’ software programmes or other ‘cheat utility’ software programmes; • Modifying the EuropaBooking website or parts thereof; • Using software that enables so-called ‘data mining’ or otherwise intercepts or collects information relating to the internet service; • Interfering with transmissions to and from the service servers and the website servers; • Hacking into the service servers or website servers.
7) EuropaBooking draws attention to its right to manage the use of its website and expressly reserves the right to immediately suspend the customer’s membership account on a temporary basis in the event of a breach of any of the obligations set out in paragraphs (4) or (5) or any other breach of applicable law during use, until such breach has been rectified.
8) The customer is obliged to protect the access details (passwords and login credentials) for their customer account from unauthorised access and to notify EuropaBooking immediately in the event of unauthorised access; furthermore, the customer must promptly notify EuropaBooking of any changes to their contractual details.
9) The customer is obliged to provide EuropaBooking with up-to-date contact details and to expressly notify EuropaBooking of any changes. If a customer’s email address is incorrect – regardless of whether it was entered incorrectly by the customer, has become incorrect due to a change, or is no longer correct for technical or similar reasons as is apparent to EuropaBooking – EuropaBooking is entitled to contact the customer by post and to demand reasonable flat-rate compensation for the costs incurred as a result. The customer and EuropaBooking agree that a flat-rate fee of €2.50 per letter is reasonable. The customer is entitled to provide evidence of lower costs. § 3 Conclusion of Contract
10) The presentation of EuropaBooking’s services on its website is to be understood as a mere invitation to make an offer. By clicking on a purchase button (for example, ‘Make a binding booking’, ‘Book a subscription’ or similar), users submit a binding offer. This offer is accepted by EuropaBooking by sending an invoice, booking confirmation or order confirmation, which summarises the content and scope of the service ordered.
11) Following a renewal of the user agreement or in connection with significant changes, EuropaBooking will inform the customer separately and, for this purpose, send them an up-to-date product data sheet containing an overview of EuropaBooking’s current account and service types. If the customer objects to the change within a reasonable period, the old product data sheet shall continue to apply unchanged, in which case EuropaBooking reserves the right to terminate the contract in the ordinary course. § 4 Prices, Terms of Payment (1) The prices quoted for the respective services are net amounts. They do not include statutory value added tax, which is payable in addition as shown separately, where applicable. (2) In all other respects, the prices provided on EuropaBooking’s website or in separately provided price lists shall apply. Where the parties have agreed special terms, these shall apply neither to current contractual relationships nor to future ones.
12) Unless otherwise specified on the EuropaBooking website for individual services, payment is due immediately and must be made annually in advance; where a SEPA direct debit mandate has been issued, payment will be collected by direct debit. In the event of returned direct debits, the customer may be required to pay for future services by bank transfer. Partial payments are only permitted where expressly authorised. Subsequent payments in the event of an extension of the user contract are due at the start of the new contract term.
13) Should the customer fall into arrears, EuropaBooking is entitled to charge interest on arrears at a rate of nine (9) percentage points above the relevant base rate of the European Central Bank. A processing fee of €2.50 applies for each reminder, unless the customer can provide evidence that lower costs were incurred. Where payments are overdue, and provided that no mandatory statutory provision precludes this, incoming payments shall first be applied to any costs and interest and then to the oldest outstanding claim. If initial payments due are more than 14 days overdue, the customer’s entitlement to services shall be suspended and their access to the members’ area at shall not be activated or shall be temporarily blocked. The same applies if the subsequent payment has not been settled by 14 days after the start of the new payment period, despite being due. Entitlement to services will only be reinstated for the future once all outstanding claims have been settled in full.
a) Payment by SEPA direct debit If you select SEPA direct debit as your payment method, the payment will be processed by the payment service provider VR Bank eG, Lindenstr. 5, 40789 Monheim am Rhein. Once a corresponding SEPA mandate has been issued, VR Bank eG will collect the invoice amount on behalf of EuropaBooking from the customer’s specified account. The direct debit will be collected within 7 days of the contract being concluded. In the case of recurring direct debits, the direct debit will be collected 6 weeks before the start of the new contract period. The deadline for sending the pre-notification is reduced to 5 days before the due date. The customer is obliged to ensure that there are sufficient funds in the account on the due date. In the event of a returned direct debit due to the customer’s fault, the customer shall bear the resulting bank charges. Further information on Mollie can be found in the Terms of Use and General Terms and Conditions of VR Bank eG, which the customer can access at www.vrbankeg.de.
b) Consent to digital invoicing The customer agrees to receive invoices exclusively in digital form. Digital invoices will be sent to the customer by email in PDF format to the email address provided to EuropaBooking. The customer must at all times ensure that the email address they have provided to EuropaBooking is correct and that the receipt of emails is technically guaranteed and not prevented by spam filters.
c) Discounts may only be deducted if this is expressly stated in the relevant quotation or on the invoice.
d) If the customer is a business, they must raise any objections to an invoice in writing within fourteen days of receiving it. § 5 Term, Termination
14) Unless otherwise agreed, the contract of use concluded between the parties for the selected service package shall have an initial term of 375 days and shall be automatically extended for a further 12 months in each instance, unless terminated by either party with six weeks’ notice to the end of the contract term.
15) Should the customer fall into arrears with payment, EuropaBooking shall be entitled to Notwithstanding the grounds for termination set out in paragraph (2), both parties shall have the right to terminate the user agreement extraordinarily for good cause. A valid ground for termination by EuropaBooking is a breach of any of the obligations set out in these General Terms and Conditions, provided that the customer fails to comply within the specified time limit with the obligation to remedy the breach as set out in a formal notice from EuropaBooking, or, following the remedy of the breach, the same or a comparable breach occurs again at a later date.
Furthermore, EuropaBooking has – without the need for a prior warning – an immediate right to terminate the contract without notice, provided that the customer is more than 14 days in arrears with due payments following a reminder, or otherwise commits a particularly serious breach of these Terms and Conditions. In the event of extraordinary termination by EuropaBooking, the customer shall be liable for damages provided that they are responsible for the ground(s) for extraordinary termination.
16) Terminations must be made in writing, either by email or in writing. § 6 Liability, Limitation of Liability Statistics provided by EuropaBooking contain generalised information which does not constitute a reliable basis for decisions in individual cases and which may also be incorrect or open to interpretation, without this being readily apparent upon use. EuropaBooking is therefore not liable for any damage arising from the use of the statistics and analyses provided on the website.
17) EuropaBooking shall be released from its obligation to perform under this contract if and to the extent that the failure to perform is attributable to the occurrence of circumstances of force majeure after the conclusion of the contract. Circumstances of force majeure include, for example, pandemics, epidemics or similar events, war, strikes, civil unrest, expropriation, storms, floods and other natural disasters, water ingress, power cuts and interruptions or destruction of data and power lines. Each party must notify the other party immediately and in writing of the occurrence of a force majeure event.
18) EuropaBooking’s liability is, in the cases permitted by law (i.e. not, for example, in the event of a breach of a primary contractual obligation – such as the failure to list the customer’s offer on EuropaBooking’s internet portal – delay, gross negligence, wilful misconduct or claims under the Product Liability Act) is, in principle, limited to cases of negligence and, in terms of amount, limited to foreseeable and contract-typical damages up to the value of the contract; this also applies to indirect damages such as loss of profit. EuropaBooking reserves the right to refer to third-party offers or information via its website. Such references do not constitute a recommendation, and EuropaBooking does not thereby endorse the third party’s information. § 7 Rights of Use Subject to any contrary provisions, the Customer is granted simple, non-transferable rights of use, limited to the term of this contract, to the data, texts, graphics and other services (content) granted to the customer, subject to any provisions to the contrary, are described in detail in EuropaBooking’s service offerings; for content offered on the website, the customer is granted, in addition to the services described in the product sheets, a simple, non-transferable right of use limited to the term of this contract for contractual purposes. § 8 Data Protection Provisions EuropaBooking’s data protection provisions apply, which the customer may view here.
19) Final Provisions, Jurisdiction; Governing Law
20) EuropaBooking may transfer its business operations, in whole or in part, or individual assets to third parties at any time, provided that the acquirer complies with the terms of the licence agreement and applicable law.
21) There are no collateral agreements. Amendments and collateral agreements must be in writing to be valid and must be expressly identified as such. This also applies to the waiver of this written form requirement.
22) This contract and these General Terms and Conditions shall be governed exclusively by the law of the place where EuropaBooking has its registered office, to the exclusion of private international law.
23) The exclusive place of jurisdiction is the registered office of EuropaBooking.
24) Should any provision of this contract and/or these General Terms and Conditions be or become invalid or unenforceable, for whatever legal reason, this shall not affect the validity of the remaining provisions of this contract. In the event of an invalid or unenforceable provision, the parties are obliged to negotiate a valid, enforceable and reasonable alternative provision that comes as close as possible to the economic purpose pursued by the contracting parties with the invalid or unenforceable provision. This provision applies mutatis mutandis to the filling of any gaps in the contract.
25) EuropaBooking is entitled to amend these General Terms and Conditions where this is necessary for commercial reasons or due to changes in the law. EuropaBooking shall give notice of any amendments by email or via the customer’s EuropaBooking members’ area, specifying the details of the forthcoming contractual amendment, 30 days before the amendment comes into force. The customer has the right to object to the amendment or to terminate the contract without notice with effect from the date the amendment comes into force. In the event of an objection, EuropaBooking is entitled to terminate the contract in accordance with the normal notice period. Unless the customer terminates the contract or objects to the amendment before it comes into force, the amendments shall take effect from the date specified in the notice of amendment. EuropaBooking is obliged to inform the customer, in the notice of amendment, of the implications of their silence.
CONTACT PR-Consulting EU | Fleierlweg 5 | 83209 Prien am Chiemsee | Germany Tel.: +49 8051 6849256 | Email: office@europabooking.com Contact: Raimund Prinoth
Version of the Terms and Conditions: June 2026