Avera Luxury Private Villas

Mahlzeiten

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Zusätzliche Informationen

<p>VILLA RENTAL POLICIES, TERMS AND CONDITIONS

<br>1. ARRIVAL, DEPARTURE &amp; CHECK IN PROCEDURE

<br>Unless otherwise agreed, and to ensure a smooth arrival experience, arrivals are

<br>expected between 15:00 and 20:00 on the day of arrival and departure by 10:00

<br>on the day of departure. If an alternative arrival time is required, notice should

<br>be provided in advance at info@averavillas.com. While every effort will be

<br>made to accommodate such requests, this cannot be guaranteed.

<br>Two sets of keys will be provided upon arrival and must be returned upon

<br>departure.

<br>Identification and registration may be required upon check-in, in accordance

<br>with local regulations.

<br>2. NUMBER OF GUESTS

<br>The villa accommodates the number of guests confirmed in the reservation,

<br>except for infants under two years of age. The Owner reserves the right to

<br>refuse entry, adjust the rental rate, or request that the entire party vacate the

<br>property if the number of occupants exceeds the agreed number.

<br>3. INSURANCE

<br>Travel insurance is strongly advised to cover medical emergencies or other

<br>unforeseen circumstances that may prevent travel.

<br>AVERA Villas accepts no liability for personal injury, loss, or theft during the

<br>stay. Personal safety remains the responsibility of each guest. All doors and

<br>windows should be securely locked, and the alarm system activated when

<br>leaving the property.

<br>The swimming pool and all indoor and outdoor facilities should be used

<br>responsibly and at personal risk.

<br>Parents or guardians are fully responsible for supervising children at all times

<br>throughout the villa, including gardens, rooftops, terraces, and pool areas.

<br>4. PETS

<br>Pets are not permitted.

<br>5. SMOKING POLICY

<br>Smoking is not permitted inside the villa.

<br>6. PROPERTY CARE &amp; DAMAGES

<br>The person signing the booking form is responsible for the proper and

<br>respectful conduct of all guests in their party.

<br>Any loss or damage to the villa or its contents must be reported to the Owner

<br>promptly. Repair or replacement costs may be charged as applicable.

<br>After departure the property will be checked, and an inventory check will be

<br>carried out. If the villa is not left in suitable condition, additional charges may

<br>apply to cover cleaning, repairs, or replacements.

<br>Upon arrival, the villa should be checked and any issues requiring attention

<br>must be reported promptly.

<br>In the event of serious misconduct or damage to the property, the Owner

<br>reserves the right to require guests to vacate the villa immediately.

<br>As the property is located in a natural environment, occasional insects or small

<br>pests may appear despite regular preventive treatments. Such occurrences are

<br>considered part of the natural surroundings and shall not constitute a defect of

<br>the property.

<br>7. ISSUES &amp; CONCERNS

<br>A reasonable time shall be allowed for the Owner to address any issue. Every

<br>effort will be made to resolve concerns during the stay.

<br>Should any issue arise during the stay, the Owner must be notified within 24

<br>hours so that the matter can be resolved promptly.

<br>Failure to report an issue during the stay and allow the Owner a reasonable

<br>opportunity to resolve it, may result in the matter not being considered.

<br>Complaints reported after departure may not be considered eligible for refund

<br>or compensation.

<br>8. SECURITY DEPOSIT

<br>A security deposit of €1,000 per villa is required prior to check-in to cover any

<br>potential damage to the property or its contents, missing items, or any

<br>additional costs arising during the rental period, where applicable.

<br>The security deposit is due with the final payment (or with the first payment, if

<br>the full amount is paid in a single transfer).

<br>The security deposit will be returned within approximately 7—14 days following

<br>departure, provided that no damage has occurred and the final inspection has

<br>been completed by the Owner or the Property Manager or until any damages or

<br>missing items have been assessed and resolved.

<br>9. CLIMATE RESILENCE TAX

<br>Our rates include all applicable Greek taxes, except for the Climate Resilience

<br>Tax (€15 per villa per day and €8 per guest house per day), which is payable

<br>upon check-in.

<br>10. ENENTS &amp; ENTERTAINING

<br>Events, celebrations, parties, or large gatherings at the property, including those

<br>involving external visitors, as well as excessive noise or loud music, are not

<br>permitted without the prior written approval from the Owner.

<br>Neighbouring properties must be respected, and local quiet hours (15:00—

<br>17:30 and 23:00—07:00) must be observed.

<br>In the event of unauthorized use of the property, the Owner reserves the right

<br>to require the immediate vacating of the villa without refund, and any amounts

<br>already paid will be retained.

<br>11. ILLEGAL ACTIVITIES

<br>Any illegal activity, including but not limited to the use of prohibited substances,

<br>is strictly forbitten on the property.

<br>In the event of any illegal activity, the Owner reserves the right to terminate the

<br>stay immediately, without refund and to notify the relevant authorities if

<br>required.

<br>12. HOUSEKEEPING &amp; MAINTENANCE

<br>Bed linen and towels are refreshed according to the length of the stay and

<br>booking arrangement

<br>Additional cleaning services can be arranged upon request

<br>The property must be left in good order upon departure.

<br>The Owner or Property Manager may access the property only when reasonably

<br>necessary for maintenance, safety inspections, or emergencies. Advance notice

<br>will be provided whenever possible to minimize any inconvenience or

<br>disturbance.

<br>Gardening, pool maintenance and housekeeping services are carried out on

<br>regular basis to ensure the property remains in excellent condition.

<br>13. FORCE MAJEURE

<br>No refunds or reductions will be granted for circumstances beyond the Owner’s

<br>reasonable control (“Force Majeure”).

<br>Force Majeure includes, but is not limited to war, threat of war, riots, civil

<br>unrest, industrial disputes, terrorist activity, accidents, natural disasters, fire,

<br>airline disruptions, closure of airports or ports, adverse weather conditions, or

<br>any other event beyond the Owner’s reasonable control.

<br>14. VALUABLES &amp; LIABILITY

<br>Valuables and personal belongings remain at all times the sole responsibility of

<br>their owners.

<br>The Owner and property staff cannot be held liable for loss or misplacement of

<br>personal items during the rental period or after departure.

<br>While every effort will be made to assist in locating lost items, no liability is

<br>accepted for the loss, damage, or theft of personal belongings.

<br>Use of the villa, swimming pool, and all indoor and outdoor facilities is entirely

<br>at the user’s own risk. The Owner shall not be held liable for any injuries or

<br>accidents resulting from such use.

<br>Safety rules and notices must be respected at all times. Children must remain

<br>under adult supervision at all times.

<br>15. GOVERNING LAW

<br>This Agreement shall be governed by and construed in accordance with the

<br>laws of Greece.

<br>Any disputes arising out of or in connection with this Agreement shall be

<br>subject to the exclusive jurisdiction of the competent Greek courts.

<br>At AVERA Villas, our goal is to offer a relaxed, comfortable, and premium stay

<br>experience.

<br>These guidelines are designed to ensure safety, respect for the property, and a

<br>smooth stay for all guests.

<br>Thank you for your understanding.

<br>We look forward to welcoming you to AVERA Villas.</p>